hann takes the privacy of every player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it's used, and the measures we take to keep it secure. This policy applies to all players using hann in the Philippines.
A quick overview of the core principles guiding how hann handles your personal information.
hann only collects the personal data that is necessary to operate your account, process transactions, and comply with applicable requirements. We don't collect data beyond what we actually need.
All data stored and transmitted through hann is protected using SSL encryption. Access to personal data within our systems is restricted to personnel who require it to perform their role.
hann does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we use it only to run and improve your hann experience.
This policy clearly explains every category of data we collect and the specific purposes for which it is used. There are no hidden data practices — what you read here is how we operate.
You have the right to access, correct, and request deletion of your personal data held by hann, subject to applicable legal and operational requirements. Contact us through the platform to exercise your rights.
This Privacy Policy may be updated from time to time. When changes are made, the revised version will be posted here with an updated date. Continued use of hann after an update constitutes acceptance.
hann ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who uses our services. This Privacy Policy sets out how hann collects, uses, stores, and protects personal information provided by you when you register, play, transact, or interact with the platform in any way.
By registering an account on hann and using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.
hann collects personal data at various points during your use of the platform. The categories of data we collect include:
Summary of Data Categories
| Category | Examples | Collection Point |
|---|---|---|
| Registration | Name, email, mobile, date of birth | Account sign-up |
| Identity (KYC) | Government ID, selfie verification | KYC verification step |
| Financial | Transaction records in PHP | Deposit / withdrawal |
| Activity | Bets, games, session history | Platform use |
| Technical | IP address, device, browser | Automatic on access |
Personal data collected by hann is used for the following specific purposes:
hann does not use your personal data to display third-party advertising or to build advertising profiles for external marketing platforms.
hann processes personal data on the following legal grounds:
hann does not sell, rent, or share your personal data with third parties for their own commercial purposes. We may share personal data with third parties only in the following circumstances:
All third-party service providers who handle personal data on behalf of hann are required to maintain appropriate security standards and to use that data only for the specific purpose for which it was shared.
hann retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable legal and regulatory obligations. In general:
When personal data is no longer required and retention is not mandated by law, hann will delete or anonymise it in a secure manner.
hann implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
As a player using hann in the Philippines, you have the following rights in relation to your personal data:
To exercise any of these rights, contact hann support through the platform. We will respond to verified requests within a reasonable timeframe. Some requests may be limited where hann has a legal obligation to retain specific data.
hann is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. The KYC identity verification process is designed to confirm that every registered player meets this age requirement.
If hann becomes aware that personal data has been collected from a person under 21, that account will be closed and the relevant data will be deleted. If you believe a minor has created a hann account, please notify us through the platform's support channel immediately.
hann may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, the updated policy will be posted on this page with a revised "Last Updated" date.
Your continued use of hann following any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you can reach the hann team through the support channel available within the platform. You can also write to us at [email protected] — shown here for reference, not as a clickable link.
For questions about your account, security, or gaming activity, visit the FAQ section or use the in-platform support option. For responsible gaming concerns including self-exclusion and deposit limits, visit our Responsible Gaming page.
Register your account, complete verification, and access sports betting, slots, fish games, and more. Your data is protected every step of the way.
21+ only. By registering you agree to this Privacy Policy and our Terms and Conditions.